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Returns & exchanges
Knight Odyssey Gifts/ Imports gladly accept returns and exchanges
Contact Knight Odyssey Gifts/ Imports within: 10 days of delivery
Ship items back within: 15 days of delivery
Knight Odyssey doesn't accept cancellations after order is placed
But please contact if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of embroidered items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.